Legal
Legal notice
Information required under Japan’s Act on Specified Commercial Transactions.
- Seller
- HATISU MANDARA (Hidemi Goto)
- Representative
- Hidemi Goto
- Address
- We will disclose this information promptly in writing or by email upon request. Please contact us at the email address below.
- Telephone
- We will disclose this information promptly in writing or by email upon request. Please contact us at the email address below.
- [email protected]
- Prices
- Shown inclusive of Japanese consumption tax on each artwork page.
- Additional costs
- After a delivery address is entered, the checkout displays Japan Post postage and any compensation fee: Yu-Pack within Japan and EMS overseas. Overseas duties, import taxes, customs charges, and local fees are not included and are the recipient’s responsibility.
- Payment
- Credit cards (Visa / Mastercard / American Express / JCB / Diners Club), Apple Pay / Google Pay, and PayPay. Available methods vary by device, region, and Stripe configuration.
- When payment is taken
- At the time an order is confirmed.
- Dispatch
- Usually within seven business days after payment is confirmed. We will contact you if timing changes.
- Returns and exchanges
- As each work is a one-of-a-kind original, we cannot accept returns or exchanges for customer convenience. Please email us within seven days of delivery if an artwork is defective.